Shipping policy

Delivery

Delivery will be charged according to distance and other factors, such as size and weight of products. Delivery charge ranges between $15.00 and $95.00 in New York City. 

For delivery outside of New York City or international delivery, please call us.

Minimum purchase for delivery: $85

 

Same-day delivery

Heather Floral Company offers same-day delivery service in New York City from Monday to Saturday. To assure same-day delivery, orders must be received before 4 pm. Please provide the full address, building, floor/unit and recipient’s phone number (when necessary, a doorman, concierge, neighbor or alternative delivery plan) when you place your order to ensure accurate and timely delivery service. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. For Sunday delivery or special delivery requests, please call.

To maintain quality and safety, we will not leave unattended deliveries if recipient or a designated receiving party is not present at the time of delivery. Our delivery professional will return your order to the safety of our store until an alternative delivery plan can be established.